5 Routine Tasks That AI/ChatGPT Can Help Your Small Business

5 Routine Tasks That AI:ChatGPT Can Automate for Your Small Business | Bowen Digital - SEO & Digital Marketing | AI Artificial Intelligence ChatGPT

Running a small business can be a lot of fun; and yet, it isn’t all that glamorous at times either. The flexibility you may have dreamed of at the launch of your company has remained a dream as the demands of work have required you to work irregular and extended hours.  

So, how does a small business owner reduce the feeling of being overloaded? What do you do make your flexibility dream a reality?

Streamlining your business processes is more important then ever. In fact, you may discover your simplifying the most time-consuming business procedures may be just the action you need to catch your breath. 


Simplifying Your Business with AI/ChatGPT Automation

AI/ChatGPT has become a valuable tool to an increasingly number of small business owners, who have discovered the technology as a way to help them automate their many work processes. AI/ChatGPT has simplified routine tasks, streamlined cluttered workflows, and given small business owners back some of their valuable time. 


1. Appointment scheduling

One of the most time-consuming tasks for small business owners is scheduling appointments. Appointment booking chatbots are effective virtual assistants that can help you manage and schedule appointments while also delivering a pleasant booking experience between you and your clients & customers. 


2. Data entry and management

Data entry and management can be a tedious and error-prone task, but it’s essential for running a small business. AI/ChatGPT can automate various data entry use cases, such as: 

  • Extracting data from client files
  • Extracting data from email lead generation
  • Extracting text, data, & tables from PDFs


3. Customer service

Quality customer service is a critical component of any small business. Chatbots or AI virtual assistants can be integrated into your website or social media channels to provide support around the clock to provide instant responses to common inquiries and issues from your customers. 


4. Social media management

Managing social media can be a full-time job.  With AI/ChatGPT, small business owners are able to leverage available AI social media tools to create engaging & shareable content tailored to their specific audience, schedule posts, and respond to & assess the tone of their community’s comments. 


5. Email management

Email management is a necessary form of business communications. AI/ChatGPT can help to simplify the email management process in various ways, such as: 

  • Crafting emails to be sent to your customer list. 
  • Automatically sorting emails into different folders, 
  • Priortizing email based on urgency
  • Responding to emails using pre-written email templates. 
  • and even responding to emails with pre-written templates. 


Automating routine & tedious tasks using AI/ChatGPT can be a time saver for small businesses. By automating tasks such as those listed above, you are sure to discover the dream of flexibility becoming more and more reality in your day-to-day life. 

Have you already been using AI/ChatGPT in your small business? 

If so, please let us know how the technology has helped to streamline your business. 


Sources:

“AI for Small Business: Saving You Time and Money” Salesforce, Salesforce.com, https://www.salesforce.com/eu/blog/2020/11/ai-for-small-businesses.html.

“30 Best Chatbots for Marketers” HubSpot, Hubspot.com, https://blog.hubspot.com/marketing/best-bots.
“9 AI Tools to Streamline Your Social Media Strategy” HubSpot, Hubspot.com, https://blog.hubspot.com/marketing/ai-social-media-tools

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